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  • KATAMBA ZAINAH: The Untold Stories of a Generation Growing Up in the Shadow of the Israel–Hamas War

    KATAMBA ZAINAH: The Untold Stories of a Generation Growing Up in the Shadow of the Israel–Hamas War

    Wars are often remembered through military campaigns, political speeches and images of shattered buildings. History records the dates battles began, the names of leaders and the territory won or lost. What history sometimes struggles to capture, however, is the quiet suffering that unfolds behind closed doors—the child who no longer recognises what safety feels like, the student whose classroom has become rubble, or the young graduate whose dreams have been replaced by the daily search for food and shelter.

    This is the story that rarely makes the headlines.

    In Gaza, an entire generation is navigating adolescence and early adulthood under extraordinary circumstances. According to the United Nations, around 60 per cent of buildings—including homes, schools and hospitals—have been damaged or destroyed, while roughly 90 per cent of the population has been displaced. Behind every statistic is a young life interrupted, a family uprooted and a future placed on hold.

    For the Afro-Arab Youth Council (AAYC), this is not simply another geopolitical conflict. It is a humanitarian concern that raises difficult questions about the future of young people whose lives have been shaped by instability instead of opportunity.

    The current war began on 7 October 2023 when Hamas launched attacks on southern Israel, killing about 1,200 people and taking more than 250 hostages, according to Israeli authorities.

    Israel responded with a large-scale military campaign in Gaza, stating that its objectives were to dismantle Hamas, prevent future attacks and secure the release of the hostages.

    Since then, the conflict has inflicted immense human suffering. Entire neighbourhoods have been reduced to rubble, healthcare facilities have struggled to function, schools have closed, and countless families have been displaced repeatedly. Access to food, clean water, medicine and safe shelter remains an ongoing challenge for many civilians.

    Every day the war continues, its impact reaches beyond the battlefield and into the lives of ordinary families trying simply to survive.

    Different Narratives, Shared Human Cost:

    The conflict is viewed very differently by those directly involved.

    Israel maintains that it has an inherent right to defend its citizens following the October 7 attacks and argues that Hamas poses an ongoing security threat requiring military action.

    Hamas, on the other hand, describes its actions as resistance against Israeli occupation and the longstanding restrictions placed on Gaza. The group has also condemned Israel’s military operations, arguing that civilians have borne an overwhelming share of the consequences.

    These competing narratives continue to shape international debate. Yet while governments disagree over security, sovereignty and responsibility, civilians on both sides continue to bear the emotional and human cost of conflict.

    A World Watching with Concern:

    The humanitarian impact has prompted growing concern across the international community.

    United Nations Secretary-General António Guterres has repeatedly warned that far too many civilians have lost their lives.

    The World Health Organization has expressed alarm over the collapse of much of Gaza’s healthcare system as hospitals struggle with severe shortages and overwhelming demand.

    UNICEF has continued to call for urgent life-saving support for children, while the International Committee of the Red Cross has stressed the obligation of all parties to respect international humanitarian law and protect civilians, particularly children.

    World leaders have responded in different ways.

    Former United States President Joe Biden affirmed Israel’s right to pursue Hamas while also emphasising its responsibility to protect innocent civilians in Gaza.

    Current U.S. President Donald Trump has publicly highlighted America’s military support for Israel, reflecting another perspective within the broader international response.

    Although governments differ in policy, there is broad recognition that the humanitarian consequences demand sustained international attention.

    When Youth Become the Greatest Casualties:

    Young people are rarely the ones who start wars.

    Yet they are often the ones who inherit their consequences.

    Across Gaza, many children and young adults have lost parents, siblings, teachers and close friends. Thousands have had their education interrupted as schools have closed or been destroyed. Others have entered adulthood without employment opportunities or any certainty about what tomorrow might bring.

    The emotional burden is equally profound. Living through repeated displacement, grief and constant uncertainty can leave lasting psychological effects that do not disappear when the fighting eventually stops.

    The consequences are not confined to Gaza alone.

    Across parts of Africa and the Arab world, the conflict has contributed to wider economic pressures, inflation and growing financial uncertainty. For many young people already facing unemployment and limited opportunities, these ripple effects have made difficult circumstances even harder.

    Why Young People Must Be Part of the Solution:

    The Afro-Arab Youth Council, expresses deep concern over the humanitarian consequences of the conflict, particularly for young people whose education, wellbeing and future aspirations have been severely disrupted.

    Every young person deserves the opportunity to live in peace, attend school without fear and pursue a future defined by possibility rather than conflict.

    This position is consistent with international and regional commitments.

    The African Union Peace and Security Council’s Framework on Youth, Peace and Security (2018) recognises that young people must be protected from the effects of conflict while also being empowered to contribute meaningfully to peacebuilding and sustainable development.

    Similarly, Articles 10 and 38 of the Arab Charter on Human Rights affirm the protection of human dignity and access to education—principles that remain especially important for young people whose lives have been disrupted by war.

    Protecting youth should not end when hostilities cease.

    Recovery must include rebuilding schools, expanding mental health services, creating employment opportunities and ensuring that young people have meaningful roles in reconciliation and rebuilding their communities. Sustainable peace cannot be achieved if the voices of the next generation are absent from the conversation.

    Looking Beyond the Headlines:

    Buildings can be reconstructed. Roads can be repaired. Economies can recover.

    The deeper challenge is restoring hope to a generation that has spent some of its most formative years surrounded by conflict.

    The Israel–Hamas war is a reminder that the true cost of war extends far beyond military objectives or political negotiations. It is measured in interrupted childhoods, abandoned ambitions and futures placed indefinitely on hold.

    Regardless of political differences or competing narratives, protecting civilians—especially young people—should remain a shared humanitarian priority.

    If the world hopes to build lasting peace, it must invest not only in ceasefires and diplomacy but also in the generation that will inherit whatever peace is eventually achieved. Young people in the war-striken area, like young people everywhere, deserve the chance to grow up with dignity, education, opportunity and the hope of living alongside others in peace.

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  • Why Aidah Mugo Put Mbaziira Tonny at the Top of Her DJ List

    Why Aidah Mugo Put Mbaziira Tonny at the Top of Her DJ List

    For Aidah Mugo, choosing Mbaziira Tonny as one of Uganda’s top DJs had less to do with music than the friendship they have built over the years.

    The Ugandan vocalist appeared on Sanyuka Uncut, where she was asked to name the DJs she rates most highly.

    Tonny featured at the top of her list alongside Suuna Ben and DJ Shiru.

    There are very many DJs. Of course, Mbaziira Tonny and Suuna Ben come first. Another one is DJ Shiru.

    As soon as she mentioned his name, attention shifted to the relationship they have maintained away from the spotlight.

    Mugo said Tonny’s place in her life made him the first person she thought about.

    He was top of mind. He is my good friend, so I could not not think about him.

    Although their closeness has often sparked dating rumours, Mugo insisted friendship has always defined their relationship.

    What connects us is friendship. We are very good friends.

    She finished by asking God to watch over Tonny, a gesture that reflected the affection she has for someone she considers a close friend.

    God, protect him for me, love him for me, and prosper him for me.

  • Police arrest 11 over aggravated robbery, rape in Wakiso

    Police arrest 11 over aggravated robbery, rape in Wakiso

    Police in Nsangi Division have arrested 11 suspects as investigations intensify into a case of aggravated robbery and rape that occurred in Nakirama Cell, Kyengera Town Council, Wakiso District.

    According to Police, the attack took place in the early hours of Tuesday, 28th July 2026, at around 4:00 a.m., when an unidentified assailant allegedly broke into a woman’s shop before attacking her with a knife.

    The suspect reportedly demanded money and threatened to inflict grievous harm if the victim failed to comply. After the robbery, the assailant allegedly raped the victim before fleeing the scene.

    The survivor later reported the incident at Kikajo Police Post, prompting an immediate response from detectives attached to the Criminal Investigations Directorate (CID), Scene of Crime Officers, and the Police Canine Unit.

    Investigators visited and processed the crime scene, which Police said had been well preserved, allowing forensic and canine teams to carry out their work effectively.

    A police sniffer dog, TP 297 Sofia, was introduced at the victim’s bedroom, where the attack had occurred. The canine successfully picked up a scent trail and tracked it for approximately one kilometre before leading investigators to a nearby bar.

    At the bar, officers found more than ten people who were reportedly intoxicated. During scent identification, the sniffer dog indicated one of the individuals by sitting beside him, prompting officers to arrest all 11 people who were present for further scrutiny.

    The suspects were taken into custody at Kikajo Police Post, where they remain detained as detectives continue with investigations.

    Police said inquiries are ongoing to establish the full circumstances surrounding the incident and identify the principal offender responsible for the attack.

    The Police have urged members of the public to continue cooperating with law enforcement by providing any information that may assist in the investigations.

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  • VANICE MIREMBE DAWA: School study trips are not deadly, reckless driving is

    VANICE MIREMBE DAWA: School study trips are not deadly, reckless driving is

    The recent road tragedies involving school study tours have sparked public debate, with some voices calling for restrictions or outright bans on educational trips. While the grief and concern are understandable, we must be careful not to misdiagnose the problem. School study trips are not deadly; reckless driving, poor road discipline, and inadequate safety measures are.

    For decades, educational excursions have played an important role in enriching classroom learning. They expose learners to real-life experiences, broaden their understanding of the world, and help them appreciate Uganda’s rich natural, cultural, and historical heritage. A child who visits a national park, a museum, a factory, a research institution, or a historical site often gains lessons that cannot be fully captured in textbooks.

    Rather than banning study tours, government should strengthen and strictly enforce safety regulations governing school travel. Schools and transport providers must be held accountable for ensuring that vehicles are roadworthy, drivers are competent and adequately rested, speed limits are observed, and all necessary safety precautions are followed. Authorities should conduct thorough inspections before long-distance educational journeys and take firm action against operators who endanger the lives of learners.

    At the same time, schools should reconsider the growing tendency to undertake excessively long journeys in search of learning opportunities. Uganda is blessed with diverse landscapes, ecosystems, industries, historical sites, and cultural attractions spread across every region. There is immense educational value within local communities and neighboring districts. Not every school needs to travel hundreds of kilometers to achieve meaningful learning outcomes.

    A school in Eastern Uganda can learn extensively from the natural, cultural, and economic resources within its region. The same applies to schools in the North, West, and Central regions. Localized study tours reduce travel risks, lower costs and allow learners to better appreciate the environments in which they live. Uganda itself is a classroom waiting to be explored.

    Uganda Wildlife Authority (UWA) is supporting this cause by offering conservation education and awareness among young people. As part of this commitment, UWA has established conservation education centers to provide learners with opportunities to gain hands-on knowledge about wildlife, biodiversity, and environmental conservation.

    The Uganda wildlife conservation education center and Mbale Wildlife Conservation Education Centre continue to receive students and visitors seeking to learn about Uganda’s natural heritage. These centres serve as important resources for schools in the central and eastern regions, respectively, to demonstrate how quality educational experiences can be brought closer to learners.

    To further expand access to conservation education, UWA plans to establish additional regional education centres in Mbarara, Kyenjojo and Gulu. These centres will provide schools with convenient opportunities for environmental learning, reducing the need for long-distance travel while promoting conservation awareness among future generations.

    As a nation, our focus should not be on eliminating educational opportunities for children but on making them safer and more accessible. The solution lies in responsible planning, strict enforcement of transport safety standards, and greater investment in regional learning facilities.
    Educational trips remain valuable tools for learning and nation-building. We should preserve them while ensuring that every child returns home safely. The real enemy is not the study tour it is recklessness on our roads.

    Vanice Mirembe Dawa
    Asst. Commissioner, Conservation Education and Awareness
    Uganda Wildlife Authority.

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  • Walukaga Defends Kadongo Kamu, Questions Value of Modern Music

    Walukaga Defends Kadongo Kamu, Questions Value of Modern Music

    Veteran Kadongo Kamu singer Sir Mathias Walukaga has challenged fellow musicians to create songs that leave a lasting impact instead of chasing short-lived trends.

    During an appearance on Sanyuka Uncut, Walukaga argued that good music should shape society by inspiring listeners to make better choices.

    He warned that many songs today entertain audiences without offering any meaningful lesson.

    Sir Marthias Walukaga

    Apart from educating people, a song should also make an impact. It should add something to a listener’s life. When someone listens to it, it should inspire them to work hard, protect themselves from diseases, avoid conflict, stay out of fights, study, respect their parents and remain disciplined. But today, someone releases a song that adds no value to listeners, and we still call it a song.

    Walukaga believes that commitment to meaningful storytelling explains why Kadongo Kamu music continues to influence artists across different genres.

    While many musicians have revisited classics from the genre, he questioned why the opposite rarely happens.

    Gravity re-did Walumbe Zaaya. Eddy Kenzo re-did Abakyala Babeyi, and many other artists have reworked Kadongo Kamu songs. But have you ever heard a Kadongo Kamu artist redoing a ragga or band song?

    His remarks painted Kadongo Kamu as more than a traditional music genre.

    To Walukaga, it remains a rich source of stories and timeless messages that continue to inspire Uganda’s biggest artists.

  • GoldStar Insurance marks 30 years by planting trees at Kira Primary School

    GoldStar Insurance marks 30 years by planting trees at Kira Primary School

    As part of its 30th anniversary celebrations, GoldStar Insurance Company Limited has planted 150 trees at Kira Primary School in Wakiso District, reaffirming its commitment to environmental conservation and community development.

    The tree-planting exercise, held on 17 July, was organised in partnership with My Tree Initiative Uganda and the Rotary Clubs of Namugongo, Bukerere, Bweyogerere Central, Kyambogo and Kira under the project “Planting and Protecting Trees in Schools Across Kira Municipality.”

    The initiative is one of the company’s corporate social responsibility activities marking three decades in business under the theme “30 Years. One Promise.” GoldStar said the campaign reflects its long-standing commitment to protecting not only the lives and property of its customers but also the environment that sustains communities.

    During the exercise, GoldStar employees joined pupils in planting a mix of fruit and indigenous tree species, including avocado, mango, guava, jackfruit, Mugavu, Musambya, Ensaali and Entasesa.

    More than 390 pupils also received practical training on tree planting, watering and long-term care from experts from My Tree Initiative Uganda. The school’s Environmental Club has since been tasked with overseeing the day-to-day care of the trees to ensure they survive and flourish.

    Besides improving the school’s environment, the fruit trees are expected to supplement school meals within the next two to three years, while the indigenous trees will provide shade, help reduce soil erosion and minimise flooding around classrooms during heavy rains. Once fully grown, the trees are also expected to absorb an estimated three metric tonnes of carbon dioxide annually.

    Speaking during the event, GoldStar Insurance Chief Operations Officer Enock Mudadi said the company wanted its 30th anniversary to leave a lasting impact on the communities it serves.

    “For 30 years, GoldStar has stood with Ugandans through life’s uncertainties by protecting what matters most to them. Planting these trees is another way of investing in the future and creating a lasting legacy for the next generation,” he said.

    Mudadi added that the company remains committed to keeping its promise of protecting Ugandans, their families and businesses while promoting responsible environmental stewardship.

    The project will now move into its second phase, during which My Tree Initiative Uganda will monitor the survival of the trees through regular maintenance visits, GPS mapping and continued engagement with the school and the surrounding community.

    To recognise their role in protecting the environment, GoldStar also presented participating pupils with branded school bags, T-shirts and other learning materials, encouraging them to become long-term custodians of the trees.

  • UBL Marks 80 Years at the Heart of the Pearl with a National Campaign Celebrating Uganda

    UBL Marks 80 Years at the Heart of the Pearl with a National Campaign Celebrating Uganda

    Uganda Breweries Limited (UBL) today marked its 80th anniversary by launching 80 Years at the Heart of the Pearl, a nationwide anniversary campaign that celebrates the people and communities that have shaped the company’s journey since its establishment in 1946.

    Rather than commemorating the milestone with a traditional anniversary event, UBL is using the occasion to reflect on its place in Uganda’s story and reaffirm its commitment to the country’s future.

    At the heart of today’s launch is The Bell Times, a special commemorative newspaper created to tell the story of UBL through the lens of Uganda.

    Produced in the style of a traditional newspaper, the publication chronicles the company’s eight-decade journey, its economic contribution, its role in sport and culture, and the people who have been part of its success.

    The collectors edition is being distributed as a newspaper supplement, inviting Ugandans to engage with UBL’s history in a format that celebrates storytelling and journalism while preserving a record of the company’s contribution to the nation.

    Our 80th anniversary is ultimately about people. For 80 years, Ugandans have welcomed our brands into their homes, celebrations and communities.

    This campaign is our opportunity to celebrate that relationship and to reaffirm our commitment to the people who have stood with us throughout our journey. Today, we celebrate our history, but even more importantly, we celebrate tomorrow.

    Felicite Nson, Managing Director, Uganda Breweries Limited.

    Since opening its doors at Port Bell in 1946, UBL has grown alongside Uganda, building one of the country’s largest manufacturing businesses while supporting thousands of jobs across agriculture, hospitality, retail, logistics and distribution.

    Today, the company works with thousands of local farmers and businesses whose livelihoods are connected to its value chain.

    The anniversary campaign therefore shifts the focus from celebrating past achievements to recognising the people behind them.

    Over the coming months, UBL will roll out a series of initiatives designed to give back to the communities that have supported the company for eight decades. Under the anniversary campaign, UBL will embark on community projects, recognise the individuals and partners who have contributed to its journey and celebrate Ugandan stories from across the country.

    The brewery is positioning the launch as a turning point for the business, not a retrospective. Company leadership has framed the anniversary year as the start of a renewed relationship with Uganda, one built around giving back at scale and reinvesting in the communities, farmers and partners the business depends on.

    This anniversary is our way of saying thank you. It is about recognising the communities that have supported us, the employees who have built this business, the farmers who supply us, the customers who choose our brands and the partners who have walked this journey with us.

    We are proud of the last 80 years, but our greatest responsibility is helping build the next 80.

    Sheila Sabune, Corporate Relations Director at Uganda Breweries Limited

    As Uganda Breweries marks this milestone, the company remains focused on the future, continuing to invest in local manufacturing, agriculture, communities and the partnerships that have defined its place at the heart of Uganda for eight decades.

    The post UBL Marks 80 Years at the Heart of the Pearl with a National Campaign Celebrating Uganda appeared first on MBU.

  • Customer Satisfaction vs Customer Loyalty: What Really Keeps Customers Coming Back

    For many years, businesses have celebrated high customer satisfaction scores as the ultimate measure of success. While satisfied customers are important, satisfaction alone is no longer enough to keep people coming back. Customers today have more choices than ever, and they can easily switch to a competitor.

    Customer satisfaction is simply a snapshot of one experience. It answers the question: “Was I happy with the service I received today?”

    Customer loyalty, however, looks beyond a single interaction. It answers a much more important question: “Will I continue choosing this brand tomorrow, next month and next year?”

    What Loyalty Really Means

    Customer loyalty is a deliberate and lasting commitment. A loyal customer stays with a business even when competitors offer attractive alternatives. Loyalty is built on trust, consistency and the overall relationship rather than on a single transaction.

    A truly loyal customer continues to use a company’s products and services over time. They confidently recommend the business to friends, family and colleagues because they genuinely believe in its value. They are also more understanding when occasional mistakes happen, provided the business responds appropriately. As their trust grows, they are more willing to explore additional products and services, strengthening their relationship with the company.

    Why Satisfaction Is Not Enough

    Many organisations assume that satisfied customers automatically become loyal customers. That assumption is often wrong.

    Imagine a customer who receives good service every time they visit your business. They leave satisfied after each interaction. However, if a competitor introduces better technology, lower prices or a more convenient service, that same customer may switch without hesitation.

    Satisfaction helps you win today’s transaction, but it does not guarantee tomorrow’s business. Loyalty is what keeps customers choosing you long after the transaction is complete.

    How Loyalty Is Built

    Turning customer satisfaction into lasting loyalty requires consistent effort.

    It starts with consistency. Delivering excellent service occasionally cannot make up for an inconsistent customer experience. Customers return because they know they can depend on your business every time.

    Emotional connection is equally important. People may forget the details of a transaction, but they rarely forget how they were treated. Respect, empathy and genuine appreciation create relationships that competitors struggle to break.

    Businesses must also excel at service recovery. Mistakes are inevitable, but the speed, honesty and empathy with which an organisation resolves them often determine whether a customer stays or leaves. In many cases, customers become even more loyal after a problem has been handled exceptionally well.

    Convenience also plays a significant role. Customers value businesses that make life easier through simple processes, responsive support and seamless service. When doing business is effortless, customers have little reason to look elsewhere.

    Measuring loyalty also requires a different approach from measuring satisfaction. While satisfaction reflects a customer’s immediate experience, loyalty reflects their long-term relationship with the business. Organisations should therefore monitor indicators such as the Net Promoter Score (NPS), customer retention rates, cross-selling levels and overall account activity to understand the strength of customer loyalty.

    A Call to Every Employee

    Building customer loyalty is not the responsibility of one department. It is everyone’s responsibility.

    Frontline employees create memorable experiences through empathy, professionalism and excellent service. Behind-the-scenes teams ensure that the systems, products and processes consistently deliver on customer expectations. Leaders, meanwhile, set the direction by creating a customer-focused culture where every decision is guided by the customer’s needs and experience.

    When every employee understands their role in building trust, loyalty becomes part of the organisation’s culture rather than just a business objective.

    Key Takeaways

    Customer satisfaction is an important milestone, but it should never be the final goal. The true measure of business success is customer loyalty—a lasting relationship built on trust, consistency, value and emotional connection.

    Businesses that focus only on satisfying customers may win today’s sale. Those that invest in building genuine loyalty will earn repeat business, stronger advocacy and sustainable growth for years to come.

    Article by Connie Babirye, the Head Customer Experience at United Bank for Africa Uganda.

  • Nobert Events loses his artificial teeth during LC1 election scuffle

    Nobert Events loses his artificial teeth during LC1 election scuffle

    Controversial events promoter Nobert Twizire, popularly known as Nobert Events, has opened up about how he lost his artificial teeth during the LC1 elections held across Uganda on Tuesday, July 28.

    Speaking about the incident, Nobert revealed that the teeth were knocked out during a scuffle with one of his opponents, who was allegedly trying to block some of his supporters from casting their votes despite being duly registered.

    “I had artificial teeth, which I got after the Weasel saga I was involved in. I lost them in the morning while polling officials were still verifying voters’ names in the register.”

    According to Nobert, the disagreement stemmed from his opponent’s claim that only nurses and doctors were eligible to vote at the polling station because it was located in the Hospital Zone.

    “He was insisting that only nurses and doctors should vote because it was the Hospital Zone. He forgot that the area is simply called Hospital Zone and is home to many other residents who are legitimate voters. In the middle of the confusion, he pushed me in the mouth, and all my artificial teeth came out.”

    He added that replacing the teeth will not be cheap, revealing they cost him Shs4 million.

    “They’re expensive because they cost me Shs4 million. The good thing is that I wasn’t seriously hurt, and I’m doing fine.”

    Despite the unfortunate incident, Nobert remained in high spirits after securing his first-ever victory in elective politics.

    “This is my first win in elective politics. I’ve contested several times before, dating back to my university days, but I had always lost. This victory means a lot to me.”

    The post Nobert Events loses his artificial teeth during LC1 election scuffle appeared first on MBU.

  • Ugandan TikToker Macy reportedly dies by suicide

    Ugandan TikToker Macy reportedly dies by suicide

    Sad news reaching our desk indicates that Ugandan content creator and TikTok sensation Macy has reportedly passed away after allegedly dying by suicide.

    According to information gathered so far, the heartbreaking news has been confirmed by members of her family and close friends.

    The circumstances surrounding her death and the reasons behind the incident have not yet been officially established. We will provide updates as more verified information becomes available.

    The family is expected to communicate funeral and burial arrangements in due course.

    Friends, relatives, and members of the online community have since taken to social media to mourn Macy’s passing, sharing heartfelt tributes and messages of condolence.

    May her soul rest in peace.

    The post Ugandan TikToker Macy reportedly dies by suicide appeared first on MBU.

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